Made in ItalyShipping across the USA+1 (786) 708-1120Mon–Fri 9–5 ET

Privacy Policy

Last updated: October 29, 2026

This Privacy Policy explains how Du-All Microcement LLC (“we”, “us”, “our”), operating Italian Venetian Plaster Supply at italianvenetianplastersupply.com (the “Site”), collects, uses and shares information about you. By using the Site you agree to this policy.

Information we collect

  • Information you provide: name, company, email address, phone number, shipping and billing addresses, project details and any message you send us when you request a quote, samples, the Trade Program or support, create an account or place an order.
  • Order and payment information: products ordered and transaction details. We do not currently accept online payments on the Site; if we add an online payment processor, card payments will be processed by that provider and we will not store full card numbers.
  • Automatically collected information: IP address, browser and device type, pages visited, referring pages and similar usage data, collected through cookies and similar technologies.

How we use information

  • To respond to inquiries, prepare quotes and provide customer and technical support.
  • To process, ship and follow up on orders, returns and samples.
  • To manage accounts and the Trade Program.
  • To operate, secure and improve the Site, and to prevent fraud.
  • We do not currently send a newsletter; if we do in the future, we will only send product news or offers when you have agreed to receive them, and you can unsubscribe at any time.
  • To comply with legal obligations.

How we share information

We do not sell your personal information. We share it only with:

  • Service providers that help us operate the business, such as website hosting (Hostinger), payment processing, shipping carriers, email and analytics providers (such as Google Analytics, if used), under obligations to protect it.
  • Authorities or other parties when required by law, or to protect our rights, customers and the Site.
  • A successor in the event of a merger, acquisition or sale of assets.

Cookies

The Site uses cookies needed for it to work (for example, security and login) and may use analytics cookies to understand how the Site is used. You can control cookies through your browser settings; disabling some cookies may affect Site features.

Data security and retention

We use reasonable administrative, technical and physical measures to protect your information, but no method of transmission or storage is completely secure. We keep information for as long as needed for the purposes described above, including legal, tax and accounting requirements. We generally keep customer records for 3 years, or longer where required by law.

Your choices and rights

You can request access to, correction of, or deletion of your personal information, and opt out of marketing emails, by contacting us at sales@duallmicrocement.com. Depending on where you live, you may have additional rights under applicable law; we will respond to requests as required by law.

Children

The Site is intended for adults and professionals. We do not knowingly collect personal information from children under 13.

Links to other websites

The Site may link to third-party websites (for example, maps or manufacturer documents). We are not responsible for their privacy practices.

Changes to this policy

We may update this policy from time to time. The “Last updated” date shows when it was last changed.

Contact

Italian Venetian Plaster Supply · by Du-All Microcement
311 SW 22nd Ave Unit #2, Miami, FL 33135
Phone: +1 (786) 708-1120
Email: sales@duallmicrocement.com
Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time